Let us Stop Paying Lip Service to Excellence The Supplier Collaboration Portal introduced by Harrington Group International has been designed to facilitate better interaction between our clients and their suppliers. Poor communication between the manufacturer and the supplier can ultimately lead to errors within the supply chain and could result in the loss of valuable [...]

Who Owns the Process? A process owner is appointed by management to ensure that a major cross-functional process is both effective and efficient. This is a key concept that must be understood for any process improvement strategy to work. Conventional functional management, where leaders are assigned to departments or functions, has worked well for a [...]