The scope is a vital requirement of any quality management system. There are specific factors that need to be clearly defined in your scope. That is where most companies fail or are stuck at.

First of all, the issues related to the purpose and the direction of the organization need to be explicitly stated. The ability of the organization to reach certain results also needs to be pointed out. That is not all. The scope must also include the requirements of interested parties. Interested parties can be anyone who is concerned about how your quality management system operates. These parties can vary from organization to organization depending on the industry. That even includes government authorities and customers.

Last but not least, the product or service being manufactured or delivered by your company should be included too. The location needs to be included if your quality management system is dependent on that. Such instances are where certain plants located in various regions have separate quality management systems relevant to their function. While other places vary. In most cases, the QMS is for the entire organization. But there are some companies where it is not.

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