Let Us Stop Paying Lip Service To Excellence

[vc_row][vc_column width=”2/3″][vc_custom_heading text=”Let us Stop Paying Lip Service to Excellence” font_container=”tag:h1|text_align:left|color:%23000000″ google_fonts=”font_family:Ubuntu%3A300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1528158679134{padding-top: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;}”][/vc_column][vc_column width=”1/3″][vc_empty_space height=”20px”][/vc_column][/vc_row][vc_row css=”.vc_custom_1458273849717{background-color: #ffffff !important;}”][vc_column width=”2/3″][vc_empty_space height=”20px”][vc_column_text css=”.vc_custom_1460232149708{padding-top: 8px !important;padding-right: 8px !important;padding-bottom: 8px !important;padding-left: 8px !important;}”] The time has come to change our standards. Our companies must make fewer errors and permit fewer defects. Poor employee […]

Who Owns The Process

[vc_row][vc_column width=”2/3″][vc_empty_space height=”12px”][vc_custom_heading text=”Who Owns the Process?” font_container=”tag:h1|text_align:left|color:%23000000″ google_fonts=”font_family:Ubuntu%3A300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1528158794334{padding-top: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;}”][/vc_column][vc_column width=”1/3″][/vc_column][/vc_row][vc_row css=”.vc_custom_1458273849717{background-color: #ffffff !important;}”][vc_column width=”2/3″][vc_empty_space height=”20px”][vc_column_text css=”.vc_custom_1460232784859{padding-top: 8px !important;padding-right: 8px !important;padding-bottom: 8px !important;padding-left: 8px !important;}”] A process owner is appointed by management to ensure that a major cross-functional process is both effective and efficient. This is a key concept […]

Thirteen Fundamental Truths

[vc_row][vc_column width=”2/3″][vc_empty_space height=”12px”][vc_custom_heading text=”Thirteen Fundamental Truths” font_container=”tag:h1|text_align:left|color:%23000000″ google_fonts=”font_family:Ubuntu%3A300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1528158842151{padding-top: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;}”][/vc_column][vc_column width=”1/3″][/vc_column][/vc_row][vc_row css=”.vc_custom_1458273849717{background-color: #ffffff !important;}”][vc_column width=”2/3″][vc_empty_space height=”20px”][vc_column_text css=”.vc_custom_1475200617934{padding-top: 8px !important;padding-right: 8px !important;padding-bottom: 8px !important;padding-left: 8px !important;}”] Over my career I have documented a list of 13 fundamental truths that applied to all organizations. I ran across these statements recently when I […]

Are Quality Methodologies All Smoke And Mirrors? Part Three

[vc_row][vc_column width=”2/3″][vc_empty_space height=”12px”][vc_custom_heading text=”Are Quality Methodologies All Smoke and Mirrors? Part Three” font_container=”tag:h1|text_align:left|color:%23000000″ google_fonts=”font_family:Ubuntu%3A300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1528159085471{padding-top: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;}”][vc_empty_space height=”20px”][/vc_column][vc_column width=”1/3″][/vc_column][/vc_row][vc_row css=”.vc_custom_1458273849717{background-color: #ffffff !important;}”][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1460234510450{padding-top: 8px !important;padding-right: 8px !important;padding-bottom: 8px !important;padding-left: 8px !important;}”] In the first post of this three-part series, I reviewed an interview that was conducted in 1988 with F. […]

Harrington’s Seven Basic Performance Improvement Principle

[vc_row][vc_column width=”2/3″][vc_empty_space height=”12px”][vc_custom_heading text=”Harrington’s Seven Basic Performance Improvement Principle” font_container=”tag:h1|text_align:left|color:%23000000″ google_fonts=”font_family:Ubuntu%3A300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1528159341188{padding-top: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;}”][/vc_column][vc_column width=”1/3″][/vc_column][/vc_row][vc_row css=”.vc_custom_1458273849717{background-color: #ffffff !important;}”][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1528159433553{padding-top: 8px !important;padding-right: 8px !important;padding-bottom: 8px !important;padding-left: 8px !important;}”] The older I get, the more I realize that the basic things that we believe in and live by do not change. The […]