Purpose:

These instructions will reset the system XML and application variables, which may be required if:

  • An update to HQMS has just been applied
  • A customization has been applied
  • You have been directed to by technical support

Prerequisite(s)

  • You will need to retrieve the config password for HQMS before completing this task. The password is stored in the HQMS database within the [TPQ_SYS_Configuration] Table in the [configpassword] column. If you are unsure how to retrieve this password, please contact your database administrator.
  • Your HQMS login must be a member of the administrator group to access the right-click menu on the HQMS home page.

Instructions:

1. Log in to HQMS.

2. Right click on the HQMS home page.

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3. Click on View System XML to open the XML viewer window.

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4. Click on 0: H-QMS located at the top of the list of systems in the left-hand frame.

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5. Click on Reload System XML, enter the config password, and click OK.

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6. Click on Reset All Application Variables, enter the config password, and click OK.

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7. Close the XML viewer window.