Unable to view reports in Flash Viewer after updating Adobe Flash

Description:

Unable to view reports in Flash Viewer after updating Adobe Flash. The screen only shows a blank gray
window. The last know working version is 10.0.45.2.

Prerequisite(s):

• The ability to install/uninstall software

Fix:

1. Download and run the Adobe Flash Uninstaller available here: http://kb2.adobe.com/cps/141/tn_14157.html.
2. Download the attached Flash installer and reinstall Flash version 10.0.45.2.