This issue pertains to an instance where Maintenance Log Pro users receive a “Run Time Error 429” error message when attempting to launch the applicaton. The issue was identified within the 1.1.0 release of the Maintenance Log Pro software.

To solve the issue, please make a backup copy of your database file and then uninstall your current version of Maintenance Log Pro. Once the application has been successfully uninstalled, please download and then install the latest version of the program found at the below link:

https://www.harrington-group.com/support/downloads/MaintenanceLogPro/Setup.exe

Prior to installing the application, please ensure that your Windows user profile has full administrative rights and appropriate access levels.

If you need a hand with the installation process of the application, please reach out to Technical Support at 407-382-8750 between the hours of 9AM – 6PM Monday through Friday. You may also submit an email based support request via the following link:

https://stage.hgint.com/maintenance-log-pro-online-support-request