18 Jul 2018
Ensuring efficient recall management

Ensuring Efficient Recall Management

All businesses in the current age have more often heard the term “Recall Management” and seek to implement it in their organizations assuming it would benefit the company.

But how much does your company really know about recall management and how to implement efficient recall management?

“Product recall” is merely a request that allows a request for the return of a product after identifying any issues regarding safety or defects regarding the product. If these defects put a consumer in danger, the seller/manufacturer could be at risk of legal action that may be taken by the consumer.

Recall management is a process beneficial to the company. In this process, business identifies any exposure to liabilities imposed on the organization. Once defined, the company then seeks to provide relevant remedial action in the event of a recall. Additionally, the process of recall management could assist the organization in the ability to reduce the amount of time that would be required to respond to recalls, which would create an increased process of streamlines and comprehensive process for recall management.
Identifying the position in which a Quality Management System plays the role of recall management is one of the top factors contributing to the mitigation of risks.

Regularly, a company has to deal with procedures of possible risk that may impose severe injury or even death, such as in the medical industry. The company then faces a crisis of urgency in retrieving all products that may be defective and cause these risks during the recall. This would make the process of a recall procedure not just necessary for companies but critical. However, other than regulatory issues that require being addressed during the process of recall, the company would also be faced with multiple issues through negative customer feedback.

The process of recall is something that can’t exactly be avoided. However, there are a few strategies that could be taken to minimize or mitigate these risks. If a company decides that the only course of a solution is through recall, the process of recall should be guided by the relevant parties to ensure that this process is performed flawlessly to avoid further issues.

So how exactly does a QMS have the ability to manage these recall procedures?

Implementation of a Recall Management System through a Quality Management System can assist in the guidance of the recall process as well as enable integration with multiple other features to ensure that the company is faced with a minimal product recall.

Harrington Group International is an organization that develops and provides software solutions to companies worldwide.

HGI has developed a Desktop system software known as the “Calibration Recall” Software. Through the usage of this software, proper tracking and planning can be maintained. The Calibration Recall Software will allow you to keep track of all your tools. Since it is of utmost importance to keep complex tools calibrated for precision, this software takes care of all your equipment information. This allows you to maintain equipment history.

Overall, the software is highly user-friendly without a complicated user interface so all your workers can quickly learn to use it within in a matter of hours. It is undoubtedly one of the best calibration software currently out in the market.

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