16 Jul 2018
strong quality culture

Signs Of Strong Quality Culture.

The meaning of strong culture of quality could be defined in multiple different ways. However, the definition lingers around centering on shared values or the process of all employees pulling themselves together to provide continuous improvement.

However, regarding quality culture, certain organizations seem to find themselves with a significant disconnection between where companies assume they have quality culture and companies that do have quality culture. Statistically, around 75% of organizations stated that they don’t have a culture of quality within their firm.

To be able to identify if a culture of quality lies within the organization, certain factors can be looked into to settle this presumption. Signs of an effective culture of quality include:

The process of Quality begins at design.
For the creation of quality culture, quality is a critical factor that should be considered during design. Quality Culture is basically about proactively ensuring that problems or issues can be avoided before products are manufactured.

To monitor, maintain, and measure activities should be a priority.
For quality culture, reporting activity productivity is a vital factor. The focus should include:

  • Reviewing key performances and data should be readily available.
  • Tracking issues that may arise and taking the relevant precautions to prevent them.
  • Assessment of equipment to monitor any breakdowns or defects that may occur.
  • Following up on corrective actions that may be used for issues.

A risk is a critical factor for decision making in a company.
For the consistent development of perfect products, risk assessment should be performed. Risk management could include:
– Identifying the issue.
– Risk assessment.
– Adding new features to manage risk.
– Measuring the risk.
– Taking other necessary actions based on the evaluation of risk.

• Compliance isn’t the objective of the company.
Although maintaining compliance is a necessary factor for production, compliance should be treated as a minimum expectation, considering the intent behind the requirements.

• Built-in Accountability.
Accountability doesn’t merely refer to holding people accountable for negative outcomes. For quality culture, accountability needs to be present from beginning to end. Quality depends on every employee’s job including managers, employees, and even suppliers.

• Support should be provided by leaders.
It is essential for leaders to be fully committed to their work. Quality culture will never advance without the involvement of leaders in their company procedures and production analysis.
Actions leaders may perform to stay committed include:

  • Regular presence during important meetings.
  • Requires resources for the company should be provided as needed such as training.
  • Support through ideas to help improve the company.

• Involvement in problems or issues.
To ensure quality culture, the participation of all employees should be a factor when attempting to resolve issues that may be faced.

Harrington Group International is an organization that provides business solutions to companies, worldwide and assists in the possibility of gaining the most Quality Culture possible.

At HGI, we design and develop cost-effective business management tools that will evolve in concert with your business as it grows. Over 45,000 customers have selected proven HGI software to drive higher product quality, lower production costs and increase top line revenue and bottom line profits.

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