Issue/Action Management Solutions
Innovative, Easy to Use Software for Managing Issues, Problems, and Tasks in Any Organization.

Product Workflow
View the easy-to-use automated steps to identify problem issues – Take Immediate Action to resolve the issue – Track and document issue resolution.
- Deliver faster problem resolution and prevent recurrence
- Improve collaboration between team members
- Eliminate unnecessary meetings
- Hold your employees accountable – Prevent Major Disasters before they occur.
All tasks in one area for easy access – Add attachment and files for any task – Take action 24/7/365 anywhere in the world – Detailed management reports on each step in the process
Fix issues systematically – Maintain documentation of activities required to contain, isolate, and correct a noted issue or deficiency. Comply with standards, including the latest ISO 9001:2015 guidelines
Make improvement ideas feasible – Initiate and analyze any chance to change for the better. Use a systematic series of steps to capture suggestions and ideas about opportunities for improvement.
Analyze the reasons for problems – Analyze the root cause and solution to any type of issue or problem. Use built-in reports and graphs to find the few problems causing the most pain.
Add attachments to user records – Include authorization forms and any other information relevant to employees by attaching to their user records.
Detailed reports on each issue – Issue List Report – Aging List Report – Pareto Report – Trend Report – Summary Report – Detail Report – Charts
Contact Us Today
Who is HGI?
About Us
We develop cost effective business management tools that will evolve with your business as it grows…
Harrington Products
Software Solutions
Quality Management…
Analytics & Business Intelligence…
Supplier Quality Management…
Professional Services
Service Specialities
Custom Development, App Hosting, Implementation, Reports, Training and more…