Issue/Action Management Solutions
Innovative, Easy to Use Software for Managing Issues, Problems, and Tasks in Any Organization.
View the easy-to-use automated steps to identify problem issues – Take Immediate Action to resolve the issue – Track and document issue resolution.
- Deliver faster problem resolution and prevent recurrence
- Improve collaboration between team members
- Eliminate unnecessary meetings
- Hold your employees accountable – Prevent Major Disasters before they occur.
All tasks in one area for easy access – Add attachment and files for any task – Take action 24/7/365 anywhere in the world – Detailed management reports on each step in the process
Fix issues systematically – Maintain documentation of activities required to contain, isolate, and correct a noted issue or deficiency. Comply with standards, including the latest ISO 9001:2015 guidelines
Make improvement ideas feasible – Initiate and analyze any chance to change for the better. Use a systematic series of steps to capture suggestions and ideas about opportunities for improvement.
Analyze the reasons for problems – Analyze the root cause and solution to any type of issue or problem. Use built-in reports and graphs to ﬁnd the few problems causing the most pain.
Add attachments to user records – Include authorization forms and any other information relevant to employees by attaching to their user records.
Detailed reports on each issue – Issue List Report – Aging List Report – Pareto Report – Trend Report – Summary Report – Detail Report – Charts
Who is HGI?
We develop cost effective business management tools that will evolve with your business as it grows…
Analytics & Business Intelligence…
Supplier Quality Management…
Custom Development, App Hosting, Implementation, Reports, Training and more…