Signs Of Diminishing Supplier Quality.
How exactly can it be identified whether a supplier quality systems are efficient in an organization? Would the company be able to identify it if it wasn’t? Is it possible to determine the flaws in the supplier’s quality process before the issues become more apparent? These are questions that may be concerned with the company’s reputation for ensuring highest supplier quality.
If a manufacturer is unable to identify the right signs, there will definitely be an issue in being able to know if a supplier’s quality system is failing.
For the ability to identify issues with supplier quality before the problem starts to spread, manufacturers should keep in mind of certain red flags. These would help the company be alert on the deterioration of supplier quality.
- The first sign would be failing parts of the supplier system per section.Section deviation generally occurs. However, when a pattern of a sourced section that hasn’t followed the standard of manufacturing begins to arise, this would be considered a red flag. For professions such as the healthcare industry, this becomes a vital factor. It is critical to ensure that the supplier defect rate has been thoroughly measured. This would ensure products have been manufactured according to the right standard which is essential for the company.
- The second warning sign would be inquiries which receive slower responses from suppliers.When suppliers that are generally responsive and up-to-date start becoming slower with their responses or non-responsive at all with communications concerning quality issues and other supplier quality related factors, it would seem that the supplier is evading. This will be an unsettling issue for the company if the supplier isn’t updating the manufacturer on all related quality issues when brought up.
- The third red flag would be that shipping dates for supplies have been missed more often.If a supplier who is generally reliable begins to fail to deliver orders on time or over time, this should be a cause for concern for the manufacturer. The more often suppliers progression is slowed down, and dates of shipping are missed, the more it is likely for the manufacturing process to affect the quality and cause failure.
- The fourth warning sign would be vague communication during audits.If the supplier for the company begins keeping quality-related information from the manufacturer during an audit or evaluation, this could be considered an attempt to divert attention from a particular area by the supplier.
When considering these warning signs and a manufacturer notices that the supplier suddenly possesses some of these substandard qualities, the manufacturer should possibly consider that it may be the right time to start prioritizing back up partners and possible new vendors for supplies.
For companies to ensure proper collaboration between manufacturers and suppliers are performed correctly, the right measures should be taken. Improving the communication between suppliers and manufacturers can be challenging in an organization.
Harrington Group International (HGI) issues a software product known as “Supplier Collaboration Portal” just for this purpose.
This software permits the ability to automate routine supply chain execution transactions such as purchase orders, ship notices, commercial invoices and more.
With HGI’s easy to use and innovative software for supplier quality management, companies can reduce cost and provide increased revenue by focusing on the issues of suppliers which would impact the scheduling and performance the most.
Using our Supplier Collaboration Portal, daily demands for managing quality processes and solving real problems can be achieved for excellent management of a business.